Mar 27, 2018

Canada Based Welding Metallurgical Engineering Company Automates Document Management System and Improves Customer Satisfaction with Effivity QHSE Software

One of Western Canada’s leading welding metallurgical engineering company provides a full range of materials engineering services to industries throughout Canada and worldwide since the 1970s. The welding engineering company needed a solution to deal with the challenges of managing its customer complaints and standardize the control of documentation and the workflow processes across the organization.

Effivity suited the company’s requirement with its offerings to optimize the entire workflow, maintain team communication and improve collaboration through centralized planning control, execution and task monitoring. It helped the company to streamline the customer complaint handling processes, integrate it with other quality modules like CAPA, NC, etc. and ensured that customer complaints are always resolved effectively. Effivity Non-conformance module enables the organization to capture and manage its non-conformances, gives complete oversight of NC’s, reduces chances of re-occurrence with insightful reports and metrics for analysis.

Its robust Document Management System allows an organization to standardize documents, reducing rework and avoiding the hassles of printing large volumes of reports by providing data that is accessible anytime from anywhere in an integrated system.

With the implementation of Effivity solution, the welding company enhanced its procedures, slashed the non-compliance in its processes by over 75% and was able to improve, measure, and monitor the customer satisfaction. The company has witnessed excellent efficiency benefits throughout their operations, particularly in their Complaint handling, Quality Records, Auditing, and Document Control.

“Our modules have all the necessary features that not only make the process simple but makes you fully compliant with the corresponding ISO Standard,” said Kaushal Sutaria Senior Manager of Effivity.

About Effivity

Effivity QHSE management is a one-stop solution for ISO certification that goes over and above ISO 9001, ISO 14001, ISO 45001 and ISO 22000 implementation requirements.

It brings amazingly convenient, simple, easy, comprehensive and complete state-of-the-art QHSE software solutions to make ISO compliance and ISO certification effective and productive from SMEs to large corporates, from government organizations to private companies.

Effivity requires no installation, is accessible from any global location, is affordable, easy-to-use and requires no training.

Effivity offers you a free one month trial with no obligations so get yourself a complimentary subscription of Effivity now by visiting

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Effivity is a leading QMS software for Quality Management System automation as per ISO 9001 standard, HSE software for Health – Safety - Environment Management System as per ISO 14001 & ISO 45001 standards and FSMS – HACCP software for food safety management system automation as per ISO 22000 / FSSC 22000 standards.