In Effivity non-conformance is classified in various stages of logical progression as below:
- Created: When a user has just created a non-conformance in the system and it is awaiting further actions.
- Rectified: When a user(s) to whom the NC is assigned, has worked on correction, identified root cause and identified the proposed corrective actions.
- Corrective actions taken: When actual corrective actions are taken.
- Closed pending effective evaluation: The ISO manager or Quality Manager or other responsible person has reviewed the corrective actions and progress done so far on the NC post corrective actions are taken by the user.
- Closed: When ISO manager or Quality Manager or other responsible person review the corrective action for its effectiveness to ensure that the same problem has not reoccurred again and will close the NC. This is the final stage in the NC workflow.
Depending on action taken by the user for a particular NC, the above status of NC is assigned automatically by the system and as NC progresses, the status is changed automatically to ensure it is free from user bias and uniformity across all the users.