Sree Vidhya - Author at Effivity

CRM Specialist At Effivity

Sree has over 7+ years of experience. She excels in building strong client relationships and ensuring customer satisfaction. Sree's expertise and dedication help drive Effivity's commitment to exceptional customer service.

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Articles Written

How do we raise an NCR against an external supplier and notify them that an NCR has been raised against their products or service? - Effivity

You can add supplier as a user with login credentials and appropriate access control. You can then raise NC and assign that NC to the user – supplier with record level access control.

Posted On Jun 10, 2019

How Non-Conformance Status is changed for a particular NC? - Effivity

In Effivity non-conformance is classified in various stages of logical progression as below:

Created: When a user has just created a non-conformance in the system and it is awaiting further actions.
Rectified: When a user(s) to whom the NC is assigned, has worked on correction, identified root cause and identified the proposed corrective actions.
Corrective actions taken: When actual corrective actions are taken.
Closed pending effective evaluation: The ISO manager or Quality Manager or other responsible person has reviewed the corrective actions and progress done so far on the NC post corrective actions are taken by the user.
Closed: When ISO manager or Quality Manager or other responsible person review the corrective action for its effectiveness to ensure that the same problem has not reoccurred again and will close the NC. This is the final stage in the NC workflow.

Depending on action taken by the user for a particular NC, the above status of NC is assigned automatically by the system and as NC progresses, the status is changed automatically to ensure it is free from user bias and uniformity across all the users.

Posted On Jun 10, 2019

Do I need to prepare any extra manuals? - Effivity

ISO standards do not mandate manual as a mandatory documentation requirement. However, if your organization requires a manual, Effivity will give access to manual and related documentation which can be customized to your specific requirements to annual/biennial plan subscribers.

Posted On Jun 10, 2019

How to “unarchive” management system under the admin module and make them active again? - Effivity

To unarchive management system, please follow the below steps:

Click on All Management system type under Action Tab next to Add new in Management System Type
It will list out all Management system type and click on Edit option of particular Management System which you want to activate again
Check the Is Active box and Submit the record

Posted On Jun 10, 2019

Difference between “Functional”, “Operational”, and “Technical” competence in the “ideal competence” tab? - Effivity

Functional competencies are specific to a specific department or type of job. Functional competencies describe the knowledge, skill, and/or abilities required to fulfill required job tasks, duties or responsibilities.

Operational Competencies are specific to each process the person is supposed to be a part of or execute.

Technical competencies are specific to fluency in operating specific hardware, software, equipment, design calculations, coding, theoretical and practical expertise in the specific domain.

Example:- Designation: Design Manager

Functional Competence: Should be able to understand and interpret design requirements of the user.
Operational Competence: Use of AutoCad software and ProRivet software. Generate design documents.
Technical Competence: Carry our design validation and load-bearing capacity calculations. Identify mistakes in design and calculations.

Posted On Jun 10, 2019

Can we have more than one competency per position? - Effivity

Yes. You can identify multiple competencies for a particular position. i.e. you can define multiple education, technical, functional, operational etc. for each position.

Posted On Jun 10, 2019

How can we change the Change Supplier Rating? - Effivity

Supplier rating cannot be edited from the edit supplier screen. You need to go for Supplier Re-Evaluation. The supplier rating is the last re-evaluated rating. If you want to change the supplier rating, please change the parameter values.

Based on the sum of the parameter values the supplier score is calculated.

SupplierScore = (Sum of parameter Values) / ( number of parameters * 10) [Currently number fo parameters = 7]

The rating is determined based on pre-defined cut off values.

Rating A if SupplierScore > 0.6
Rating B if SupplierScore >= 0.45 and SupplierScore <= 0.60
Rating C if SupplierScore >= 0.30 and SupplierScore < 0.45
Rating D if SupplierScore < 0.30

Posted On Jun 10, 2019

How to get the list of suppliers in Approved Supplier module? - Effivity

Total: 164

Articles Written

How do we raise an NCR against an external supplier and notify them that an NCR has been raised against their products or service? - Effivity

How Non-Conformance Status is changed for a particular NC? - Effivity

Do I need to prepare any extra manuals? - Effivity

How to “unarchive” management system under the admin module and make them active again? - Effivity

Difference between “Functional”, “Operational”, and “Technical” competence in the “ideal competence” tab? - Effivity

Can we have more than one competency per position? - Effivity

How can we change the Change Supplier Rating? - Effivity

How to get the list of suppliers in Approved Supplier module? - Effivity

Does the software allow for document numbering according to our document numbering system? - Effivity

Does the software allow for document reviews? - Effivity