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CRM Specialist At Effivity
Sree has over 7+ years of experience. She excels in building strong client relationships and ensuring customer satisfaction. Sree's expertise and dedication help drive Effivity's commitment to exceptional customer service.

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Can you quote Read only cost per user? - Effivity

Sure. You can drop us an email at support@@effivity.com with the number of required read-only users.

Where can I change currency ? - Effivity

To change currency, go to administration –> setting –> click on Company Tab. You can choose your country currency from the dropdown Currency option.

Can I change the date format? - Effivity

To change date format, go to administration–> setting –> Click on Company Tab. You can choose your preferred style from the dropdown date format option.

How can I clone a dashboard? - Effivity

i) Go to Dashboard –> Click on Action Button –> Select Clone Dashboard.

ii) Enter the name of the dashboard and save it.

Can I change menu options on the left side ? - Effivity

Yes. you can configure your own menu option in Effivity Pro.

  • Go to Administration –> Menu Builder –> Click on Edit option in Action Button.
  • Right click on the particular modules to rename, delete or Edit to rearrange it.

Contact us at support@@effivity.com to know more details or assistance

what is the difference between workflow and workflow group notifications ? - Effivity

Workflow Notification – This is Individual Task Notification. Eg. If you’re assigned as a primary responsibility person in NC module, you will be get notified under Workflow notification.

Workflow group notifications – This is Group Task notification where you will get notified if any task assigned for your role.

What is Resource Planning and why it is mandatory ? - Effivity

Resource Planning is essential to identify if you have adequate resources to ensure product conformity & satisfy customer requirements

Eg. having adequate personnel, materials or equipment to ensure timely production and delivery of product & services. This requirement is in line with ISO 9001 Requirements Clause 7.1

Is there a feature where I can see all the tasks assigned to me as well other employees at one place ? - Effivity

You can see tasks assigned to you under workflow notification. Under workflow group notification, you will see the tasks assigned to other employees in your role.

How to hide modules which are not applicable to our business ? - Effivity

You can hide your unused modules by following below steps

i) Go to administration –> menu Builder à workflow.

ii) You can select roles in access control

iii) You can right click on the modules and select delete and save.

iv) Deleted modules will not be seen by the employees who are all has that role.

I want to notify other people when calibration schedule is added/modified. How can I do that? - Effivity

On adding or editing a calibration schedule, Calibration notifications are sent to the users as per the settings done under Custom notifications. Please check your Custom Notifications settings under Admin -> Custom Notifications.

Custom notification screen allow you to send notifications to specific employees , department hods , roles or departments as per your requirement.

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