
Everyone wants to build a business that is resilient, that stays up even when the going gets tough, and can withstand every threat that comes along the way. While that is the dream most business owners have, achieving it in practice is not easy, especially in our current times, where businesses face new threats and challenges every day.
Business continuity management is the process that helps you identify the threats your business may face, how you should respond as a team to them, and how to quickly return to normal operations after an unexpected event.
We’ll take a detailed look at what a business continuity management system can do for your business and how you can set it up and automate it effectively.
What is business continuity management?
Business Continuity Management is the entire process that helps your organisation identify potential threats and figure out how those threats could disrupt your day-to-day operations. It is a backup plan that helps you build the resilience you need to keep running even when things go seriously wrong, whether it is a cyberattack, a natural disaster or a system failure.
BCM also ties closely to your information security. An information security management system, governed by ISO 27001, focuses on protecting your data from threats. On the other hand, ISO 22301 is a standard dedicated to business continuity management. Together, the two standards encourage you to plan, implement, and improve your BCMS and your data security continuously.
Why is business continuity management important?
90% of businesses that do not have a BCM plan in place have shown to fail within just a year of facing a major disaster, and a single hour of downtime could cost a business thousands of dollars. Risk management failure is one of the main reasons why businesses fail to recover after a crisis.
A solid business continuity strategy keeps you protected in today’s environment, where cyber threats, climate events, and operational risks are only growing. When you have a plan in place, you and your team know exactly what to do, who is responsible for what and how to get operations back on track as quickly as possible.
How to build a business continuity management system (BCMS)?
A business continuity management system (BCMS) is the complete set of tasks and processes that you must undertake to ensure that your business stays functioning even when things go wrong. Here’s how you build an effective BCMS:

1. Conduct a Business Impact Analysis
A Business Impact Analysis (BIA) is where everything begins. It helps you identify your most critical business functions and understand what happens to your operations, financially, operationally, and reputationally, if each one is disrupted.
With BIA you can also set recovery targets. This means you can define how quickly a function needs to be restored and how much data loss is acceptable.
2. Measure your risks
Once you know which functions matter most to your business, map out the threats that could disrupt them. These could range from cyberattacks and hardware failures to natural disasters and supply chain issues.
For each risk, determine how likely it is to occur and how severe the impact would be. With this clear picture you can now focus your efforts correctly.
3. Develop your continuity strategies
With your risks identified, put practical measures in place to keep critical operations running during a disruption. This could mean setting up redundant systems, arranging alternative work locations, or building manual workarounds for processes that depend on technology.
4. Build your Business Continuity Plan
Your Business Continuity Plan (BCP) is the document your team will rely on if and when things go wrong. This document should outline the role of every team member, how communication should take place and every step in your recovery protocol.
This allows your team to focus on what is most important in a time of crisis and can help you get back on track quickly.
5. Train your team and run drills
Your plan only works if your people know how to execute it. Regular training and simulation exercises keep your team sharp and help surface gaps before a real incident does.
6. Review and improve regularly
A BCMS is not a one-time exercise. As your business grows and risks evolve, your plan needs to keep up. Build in regular reviews to make sure your BCMS stays relevant and effective over time.
Role of Automation in BCMS
Like with any process in your organisation, depending solely on manual effort to implement and run a BCMS smoothly would result in errors that could have easily been avoided. Automating your business continuity plan using a reliable software solution can help you in several ways, such as:

1. Conduct a thorough business impact analysis to help you identify risks associated with each business unit.
2. Build and document your business continuity plan (BCP) with roles and responsibilities assigned and automatically notified to the right people.
3. Generate and share a detailed, print-ready BCP report with relevant stakeholders in just a few clicks.
4. Set up role-based training programs so that every team member knows what they are responsible for.
5. Schedule and run regular drills of your BCP against actual scenarios and measure how well your team is able to perform.
6. Keep your business continuity planning connected to the rest of your ISMS.
Final Thoughts: Improve Business Continuity with Effivity
If implementing ISO 22301 and ISO 27001 is a priority for your business at the moment, then you need a strong software solution that can support the process. Effivity’s Business Continuity module, part of the ISMS software, gives you ample features to handle every step with minimal manual intervention.
With Effivity, you can run business impact analyses, generate and print a detailed BCP, put together systems for effective training of your team and run regular drills to test the plan and identify gaps.
Get in touch with the Effivity team by visiting the website today to understand how the business continuity module can support your business risk management efforts.