Can I downgrade within Growth plans or Enterprise plans?
Each plan comes with it’s own maximum limit like the Standard plan under Growth comes with a database storage limit of 1 GB and file storage limit of 5 GB to name a few. So, depending on your current consumption, the system might not allow you downgrade to a lower plan.
To explain it further, if you are currently under Standard (Growth Plan) with a database storage size of 500 MB, file storage size of 2 GB and with 3 Logins, at this point if you choose to downgrade to Light Growth Plan which has a database storage limit of only 200MB, the system will block you from making any such move.
Contact us at support@effivity.com with your queries and we will be more than happy to guide you.